Programs

Professional development isn’t a one-time thing; it should be a continuous part of your career. Make it a priority to assess and improve your skill set, and you’ll increase your value to your organization and enhance your future career capital.

 

We offer: Management and Leadership Coaching, Customer Care Training, Hospitality Coaching, Tour Guide Soft Skill Coaching, Self – Development Mentoring, Pedagogical Uplift & Input Coaching, Team Building Events

 

Basic modules: Company Values and Goals, Code of Conduct, Self-Development, Company Evaluation, Customer Experience Evaluation, and WatchOut assures a win-win-win strategy. Our coaching is developed to build on your company’s values and knowledge; Win-Win-Win as it’s listed now

Company Owner Win

  • Achieve visible changes in your business (lodge, hotel, restaurant, bank, selling facility)
  • Increase constant the motivation of your management
  • Multiply your income

Manager Win

  • Sharpen delegation skills
  • Expand job structure
  • Rise productivity
  • Reduce stress
  • Optimize effectively
  • Intensification of joy

Trainee/ Employee Win

  • Upgrade own knowledge
  • Extent self-development
  • Effective teamwork
  • Step up skills
  • Gain communication skills
  • Certificate

Theoretical background knowledge is the base.

We experienced that with this background knowledge your team is able to change their work behavior on a sustainable level. Teamwork activities as well as some team leading skills will be part of our sessions. Our coach will use modern methods to motivate, allow constant concentration even after a work shift and support language development. Our coaches are always two and translation is possible to reach different education levels and as well to close the possible gap of language. Team Building games, role-plays, feedback rounds and varied work materials will give the trainees a diversified learning experience.

The theoretical background will immediately be put into practice in our quality management sessions (QM), according to your request. Your daily routine will be observed, supported and developed. It is important to focus our knowledge on your needs. Communication before the coaching as well as daily feedback to your team and a hard copy overall feedback handed over to your company in the end, are our tools to ensure transparency. We propose different modules to comfort all needs. The basics modules are automatically covered in every coaching, the other modules free to choose will help navigate your personal and company changes. We recommend a coaching blog from 8 to 10 days to ensure sustainable changes.

Basic modules

  • Company Values and Goals
  • Code of Conducts
  • Self-Development
  • Company Evaluation
  • Customer Experience Evaluation

Leadership modules

  • Leadership Profiling
  • Motivation Techniques
  • Feedback Practice
  • Evaluation Finesse
  • Stress Management
  • Organizational Development

Soft Skills

  • Product Planning & Presentation
  • Menu Planning & Presentation
  • Hygiene Realization in Corporate Work Safety
  • Intercultural Communication Routines
  • Environmental Awareness
  • Sales Techniques
  • Complaint Management
  • Balanced Diet and Healthy Food Knowledge
  • Atmosphere Recognition
  • Hospitality & Management Training
  • Hospitality & Management Training
  • Hospitality & Management Training
  • Hospitality & Management Training

Solution Providers

The right skills, at the right time and place – that is what assures your personal, your company or your employees’ growth. With our tools and experience we focus on assessing your services.

Highlighting your skills and strength, using them as your personal resource is one of your super powers always around you. Being aware of these assets, access them and integrate them in your capacities, will be one of our achievements together.

The following areas are by now in our expertise circle.

  • Leader and Management Positioning
  • Tourism and Hospitality Industry
  • Creative Sector
  • Customer Experience
  • Team Productivity and Evaluation
  • Project Development
  • Project Planning and Execution
  • Event Planning
  • Marketing Ideas
  • Internal Design
  • Sustainable Approach
  • Educational Concepts

The more you know, the better you can advise. Contact us to get more information how your knowledge and our experience will increase your circle of success.

Together we focus on your SOLUTION.